Why can’t I receive messages from my colleagues?

You may have the option to receive messages switched off. To switch messaging on, go to the menu, then to Settings. Use the On/Off toggle switch to enable or disable messages.

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Additionally, you can turn “Enhanced Notifications” on if you’d like to receive a text message or an email when you receive a message from your colleagues. If you are still having trouble, please contact us at support@docbookmd.com

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