Can My Answering Service Use DocBookMD?

Yes! Your answering service can now use DocBookMD to send you and your colleagues HIPAA compliant messages.

As you may know, receiving SMS messages with patient information, even from your answering service, can violate HIPAA. Your answering service may be HIPAA-secure, but once the information has passed to your mobile device, it is your responsibility to keep it secure. That is why DocbookMD now works with your answering service company to offer you the extra security you need.

  • Receive HIPAA-secure messages from your answering service
  • Click to call back patients directly from their DocbookMD message
  • Easily forward messages to colleagues
  • Sent and received messages are archived with time stamps

If you are a physician:

Call your answering service today to see if they are integrated with DocbookMD. In Texas, Medical Service Bureau (MSB) and Medlink have already partnered with DocbookMD. Simply call MSB or Medlink and ask to start receiving your answering service messages via DocbookMD today.

If you have questions about integrating DocbookMD with your current answering service, send us an email or call us at 1 (888) 930-2048. 

If you are an answering service provider:

We’d love to partner with you today. Contact us today to see how we can get your service integrated with DocbookMD.

Contact our Director of Partnerships, Chad Shepler or you may reach him at 512-383-5822, to learn more.

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